Made to Order: Please allow up to 14 business days for stock designs and retail orders and 21 business days for customs and wholesale orders to ship.
Ready to Ship: Items will typically ship within 2-3 business days. If purchased with made to order items, all items will ship when MTO items are complete.
Pre-Order: Please see item description/ variants to confirm the TAT for pre-order items. If purchased with other items, all items will ship when pre-order items arrive.
Digital Downloads: digital file will be sent, no physical product will be received.
Returns Policy
Thank you for shopping with Flying S! Return items must be unworn and unwashed and sent back to Flying S within ten days from delivery date. Items returned after 10 days will not be accepted. Shipping charges are non-refundable. We will issue a return label but return shipping is the responsibility of the customer and will be deducted from your refund. Returns must be shipped within 5 days of the label being emailed to you. If we receive your item and it is not acceptable you will be charged a $5.95 fee to ship it back to you.
Customs are non-returnable.
To exchange an item for a different size there is a shipping fee of $5.00 to return the item back to you. Please include your name, phone number, and email in your return and reason for the return. Please allow up to 5 business days for your return order to ship. To initiate a return please contact us at info@flyingscompany.com.
In order to maintain hygiene standards swimwear, headwear, and footwear are non-returnable.
Pre-Orders
Pre orders are non-refundable until you receive your item.
Lost/ Delayed Orders
Items delayed during shipping are not the responsibility of Flying S and their location/ status is solely the responsibility of the shipping provider. When items are severely delayed we will assist in filing for a claim and only after the shipping provider completes their investigation and deems the items as lost will replacements be sent by Flying S.
Product Care
WASH ON COOL. DRY ON LOW. DO NOT USE BLEACH.
**All genuine sequin and chenille patches are hand wash items
Wholesale
Minimum wholesale order is $100. Custom wholesale orders are welcome. If you would like to purchase a single item for full price, please check out as a guest. You are welcome to use our photos please make sure our watermark is exposed or yours is on the photo.
MAP is double the wholesale cost. You must mark up at double the price of the product for a minimum of 30 days.
We reserve the right to refuse order fulfillment on wholesale orders found to have unauthorized sales that are for personal use only or are not following the MAP.
Lost/ Damaged Items
Built in with your selected shipping is $100 worth of insurance. We highly suggest adding Route to your purchase if it is over $100. If Route is purchased they will cover the cost of replacement or reimbursement completely. If you choose not to purchase Route, we will still assist in refunding/ replacing your lost package however, it will only be covered for the standard $100 insurance plus the cost of shipping.
Printing Processes
At Flying S we print and press everything in house offering the sublimation and direct to film (DTF) printing processes. Our sublimation tees range from 48% to 65% polyester therefore sublimation tees will have a slightly vintage look. Sublimation dyes the fabric so it has a very soft feel. DTF has a slightly heavier feel than screenprinting and is comparable in washability. Similar to screenprinting, DTF prints withstand approximately 40-50 washes. DTF will feel slightly stiff when you first receive your item but will soften significantly after the first wash.
Graphics
Graphics can be purchased with a wholesale or retail account. Please note that you will be required to have a minimum order of $100 to checkout if you purchase graphics as a wholesale account. If you are here to purchase graphics and are tax exempt, please submit your tax number when making your account and email us requesting tax exemption.
Alternative Sizing
Alternative sizes are available, please leave us a note at checkout indicating one of the sizes below.
Please allow an additional 7 business days for processing on alternative sizes.
Alternative Sizes:
NB bodysuit
6m bodysuit
12m bodysuit
Adult XS
Adult 4XL